How to reset Meraki VPN password

Description: 3 step guide to reset your Meraki VPN password in less than a minute.

Time to Complete: 1 minute

Purpose:

This is an instructional article that will assist the target audience in understanding how to reset their Meraki VPN password.

Target Audience:

• End Users: All
• Staff: All

Examples of when to use this article:

• User gets error message stating incorrect credentials for Meraki VPN

Before we start:

• User must have a Meraki VPN account setup.

Instructions/Process:

1. Visit https://ariento.com/meraki-login
2. Click "I forgot my password"
   • • • • •  
3. Enter your work email address and click submit 
   • • • • • 
4. Open the email from [e-mail] sent to your work email address
5. Click the link to reset your password in the email
6. Enter your new password and click "Set password"
   • • • • • 
7. Try again to login your VPN, if you still receive an error visit https://ariento.com/support to contact us for additional assistance

Relevant Articles/References (Links):

• How to connect to Meraki VPN