How to onboard a computer to be managed by Ariento?

Description: Instructions for onboarding a company owned computer to be managed by Ariento. This is required prior to a white glove new user/workstation appointment. Process takes about 30 minutes with appropriate internet connection for Windows workstations. Mac computers must be purchased from or shipped to Ariento. For cloud/virtual workstations, please see below to shcedule an appointment.

Examples of when to use this article:

• A new user has joined the company and is being issued a computer
• Company onboarding representative is pre-onboarding a computer for a future user
• A user is receiving a new computer and needs to onboard it

Before We Start:

• Computer must meet Ariento minimum specifications
• Computer must be brand new or factory reset
• Computer must be company owned, DO NOT onboard a personal computer
• Internet download speed must be greater than 50 Mbps at https://www.speedtest.net/ for successful onboarding
  • To improve internet speed move closer to your router and/or hard wire plug directly into the router.

Instructions/Process:

Cloud/Virtual Workstation

Click here to schedule an appointment for user to onboard the computer with an Ariento representative.

Windows Computer:

Computer can be onboarded via one of the following 6 options

1. Order device from ariento.com/store
2. Request device from Ariento device inventory management program (company must be enrolled in program - contact your account manager for more information).
3. User self service onboarding (Recommended)
   1. If the computer you are using isn't a brand new computer, please Factory Reset the device by following these instructions 
      
      • • Note: Be sure to select the "Remove Everything" option.
   2. Start up your new device and begin the Windows Out of Box Experience by following these instructions.
4. Send to Ariento to onboard
5. Request a site visit for an Ariento technician to come on site to onboard the computer
6. Have your trained company onboarding rep onboard the computer (training via Ariento LMS is required to be an onboarding rep)

Mac Computer:

Select one of the following 5 options PRIOR to the computer being issued to the user

1. Order device from ariento.com/store
2. Request device from Ariento device inventory management program (company must be enrolled in program - contact your account manager for more information).
3. Send to Ariento to onboard
4. Request a site visit for an Ariento technician to come on site to onboard the computer
5. Have your trained company onboarding rep onboard the computer (training via Ariento LMS is required to be an onboarding rep