How to request an on site visit

Description: Instructions for how to request and pay for an on site visit by an Ariento technician.

Time to Complete: 2 minutes

Purpose:

This is an instructional article that will assist the target audience in understanding how to request and pay for an on site visit by an Ariento technician.

Target Audience:

• End Users: All
• Staff: All

Examples of when to use this article:

• Client desires an Ariento technician come on site on a one time basis
• Client desires an Ariento technician come on site on a recurring basis

Instructions/Process:

1. When ready request your actual site visits, visit https://ariento.zendesk.com/hc/en-us/requests/new?ticket_form_id=4428559458075 to request
2. Once requested, we will reach out to you to confirm availability and coordinate any details
   1. Note: site visits are billed time and material per our discounted rate cards

Relevant Articles/References (Links):

• None