Description: Instructions for how to request and pay for an on site visit by an Ariento technician.
Time to Complete: 2 minutes
Purpose:
This is an instructional article that will assist the target audience in understanding how to request and pay for an on site visit by an Ariento technician.
Target Audience:
- End Users: All
- Staff: All
Examples of when to use this article:
- Client desires an Ariento technician come on site on a one time basis
- Client desires an Ariento technician come on site on a recurring basis
Instructions/Process:
- Visit https://www.ariento.com/store-office/on-site-visit
- Purchase desired quantity of site visits (Note: site visits do not expire)
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- Once purchased, your site visits will be added to your monthly bill as a $0 charge so you can see the quantity remaining
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- When ready request your actual site visits, visit https://ariento.zendesk.com/hc/en-us/requests/new?ticket_form_id=4428559458075 to request
- Once requested, we will reach out to you to confirm availability and coordinate any details
Relevant Articles/References (Links):
- None
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